Privacy Policy

Your privacy matters to us. This page explains, in plain English, what information PowerUp Brand collects when you visit powerupbrand.com or buy from us, how we use it, and the choices you have.

Information we collect

Information you give us:

• Orders: your name, email address, phone number, and shipping and billing address.
• Email sign-up: your email address when you subscribe to our emails.
• Contact form: your name, email, phone number and anything you write in your message.

Payment information: payments are handled by our payment processors (such as PayPal and Stripe). Your card or account details go directly to them. We never see or store your full card number.

Information collected automatically: like most websites, we and our website platform may collect basic technical information such as your browser type, device, IP address, the pages you visit, and cookies that keep your cart working and help us understand how the site is used.

How we use your information

• To process, print, ship and deliver your order, and send order and shipping updates.
• To answer your questions and provide customer service.
• To send you emails about new products, offers and discounts — only if you signed up. You can unsubscribe at any time.
• To keep our website secure, prevent fraud, and improve how the site works.
• To meet legal, tax and accounting requirements.

Who we share it with

We do not sell your personal information. We only share it with the companies that help us run the store, and only what they need to do their job:

• Printful, who prints and ships our products, receives your name, shipping address and order details.
• Payment processors (PayPal, Stripe) to take your payment securely.
• Our website, email and customer-management platform (HighLevel), which hosts our store and stores your contact and order details.
• Shipping carriers to deliver your package.
• Authorities, if we are required to by law.

Cookies

Cookies are small files saved in your browser. We use them to keep items in your cart, remember your preferences, and see how visitors use the site. You can block or delete cookies in your browser settings, but some parts of the store (like the cart) may not work without them.

Emails and texts

If you subscribe, we'll send you emails about PowerUp products and offers. Every marketing email has an unsubscribe link. If we ever send text messages, it will only be with your permission, and you can reply STOP at any time to opt out. Order and shipping messages are not marketing and will still be sent while your order is active.

How long we keep it

We keep your information only as long as we need it for the reasons above — for example, order records are kept for tax and accounting purposes. When we no longer need it, we delete it.

Keeping it safe

We use trusted platforms with security protections, and limit who can access your information. No website can promise 100% security, but we take reasonable steps to protect your data.

Your choices and rights

You can ask us at any time to:

• Tell you what personal information we have about you.
• Correct information that is wrong.
• Delete your information (unless we must keep it for legal reasons, such as order records).
• Stop sending you marketing emails or texts.

Depending on where you live (for example California, other U.S. states, or the EU/UK), you may have additional privacy rights. Just contact us and we'll help. We will not treat you differently for using these rights.

Children

Our website is not meant for children under 13, and we do not knowingly collect information from them. If you believe a child has given us information, contact us and we will delete it.

Links to other sites

Our site links to other websites, such as Amazon book recommendations, YouTube and podcast apps. We are not responsible for their privacy practices, so please read their policies. Some Amazon links are affiliate links, which means we may earn a small commission if you buy.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the date at the top of this page.

Contact us

Questions about your privacy or want to make a request? Email us at [email protected] or use our contact form.